Shipping & Returns
At Free-BirdBoots.com, we are committed to providing reliable shipping and a hassle-free return experience for our customers.
Shipping Information
Orders are processed within 1-2 business days. During peak seasons, please allow additional processing time. Once your order ships, you will receive a tracking number via email.
Shipping Options
Standard Shipping (4-7 business days): $6.95
Free Shipping on orders over $100
Express Shipping (2-3 business days): $14.95
Overnight Shipping: $24.95 (order by 12 PM EST)
International Shipping
We ship to select countries internationally. Shipping costs and delivery times vary by destination. Please see our shipping calculator at checkout for details.
Returns Policy
We accept returns within 30 days of purchase. Items must be unworn and in original condition with all tags attached. Proof of purchase is required.
How to Return
- Visit our Returns Portal online
- Enter your order number and email
- Print your prepaid return label
- Ship your return within 14 days
Refund Processing
Refunds are issued to the original payment method within 7-10 business days after we receive and inspect your return. Shipping costs are non-refundable.
Non-Returnable Items
- Worn or damaged items
- Personalized products
- Final sale items
- Items without original packaging
Damaged Items
If you receive a damaged item, contact us within 48 hours. We will provide a prepaid return label and process a replacement or refund immediately.
Return Shipping Costs
Return shipping is free for damaged or defective items. For other returns, a $7.95 return shipping fee will be deducted from your refund.
For complete details, visit our website.
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